Last updated: october 24th 2025.
Website Owner: Morgane Sokolowski

This website is published and managed by:
QueenMamalova
Owned and operated by: Morgane Sokolowski – 23 rue de bas 76530 Grand-Couronne – France
Website: https://queenmamalova.com

Business registration number: 98025952700011

2. Purpose of the Website

This website provides digital products, including but not limited to printable planners, digital files, templates, eBooks, invitations, and guides designed to support motherhood, pregnancy organization, and personal development.

All content and downloadable materials are for personal use only and may not be redistributed, resold, or shared in any form.

3. Terms of Sale

All products available on this website are digital products (no physical delivery).

By purchasing a digital product, the customer acknowledges that:

• Access to the file(s) is provided immediately after payment;
• The purchase is personal and non-transferable;
• Files cannot be resold, redistributed, or shared;
• The customer is responsible for ensuring compatibility (PDF readers, Google Sheets, etc.).
• All prices are displayed in euros (€) and include VAT where applicable.
• Payments are processed securely through Stripe or any other authorized payment provider.

4. Right of Withdrawal

According to EU Directive 2011/83/EU on consumer rights, the right of withdrawal does not apply to digital content delivered immediately after payment, once the customer has expressly consented to waive this right.

Before completing payment, the customer must check the box confirming the following statement:

“I understand that this is a digital product. I agree to receive it immediately and I waive my right of withdrawal.”

This ensures compliance with European consumer law regarding digital content.

5. Delivery of Digital Products

After successful payment, a download link or instant access to the digital product is provided on-screen and/or by email.
If you experience any issue accessing your files, please contact us at [your contact email] within 48 hours.

6. Refund Policy

As all products are digital and instantly accessible, no refunds or exchanges are provided once the file has been downloaded or accessed.

7. Intellectual Property

All products, visuals, texts, graphics, and files available on this website are the exclusive property of QueenMamalova (unless otherwise credited).

You may not reproduce, distribute, modify, or sell any part of the content without written permission.

8. Privacy Policy

When you purchase a product or fill out a contact form, we collect only the necessary personal data (name, email, billing details) to process your order.

Your data is processed securely and never shared with third parties, except as required to complete payment and delivery (Stripe, WooCommerce).

To learn more, see our full Privacy Policy.

9. Liability Disclaimer

QueenMamalova cannot be held responsible for:

• Improper use of the digital files;
• Incompatibility with your device or software;
• Typographical or technical errors in content.
• All information and products are provided for informational and personal use only.

10. Applicable Law and Jurisdiction

These terms are governed by French law (EU law applicable).
In case of dispute, the competent courts will be those of the jurisdiction of Rouen (France), unless otherwise required by mandatory local law.

11. Contact

For any question about these Terms, your order, or a digital download issue, please contact us.
https://queenmamalova.com